Mr Low Chun Yee was assigned to my family as the pro-bono lawyer through Criminal Legal Aid Scheme. Even though we were receiving free legal advice through CLAS; Mr Low was at all times professional, proactive, efficient and most importantly, relatable. He was able to explain all matters, however trivial, to us in a friendly manner that was easy for an elderly person to understand. I will not hesitate to recommend Mr Low to anyone who seeks legal help.